Terms of Service

Last updated: August 2026

OVERVIEW

Welcome to Lumix-CC.

Throughout this website, the terms "we," "us," and "our" refer to Lumix-CC.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). Our online store is powered by Shopify, allowing us to provide a secure shopping experience.

By visiting our website or purchasing from us, you agree to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use our Services.


1. Eligibility & Account

By using our Services, you confirm that you are at least the age of majority in your country or region of residence.

If you create an account, you agree to provide accurate, current and complete information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

We reserve the right to refuse service, suspend accounts or cancel orders where necessary.


2. Products

We strive to display our products and shade colours as accurately as possible. However, colours may vary depending on your screen settings and device.

Product descriptions, pricing, availability and specifications may change without prior notice.

We reserve the right to discontinue products or limit purchase quantities at any time.


3. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order, including in cases involving suspected fraud, pricing errors, stock availability or payment issues.

Please review your order carefully before completing your purchase.

All purchases remain subject to our Return & Refund Policy.


4. Pricing & Payment

Prices displayed on our website may change without prior notice.

Unless otherwise stated, prices do not include shipping charges, customs duties or local taxes.

By placing an order, you confirm that:

  • you are authorised to use the selected payment method;
  • all payment information provided is accurate;
  • you accept responsibility for all charges associated with your purchase.

5. Shipping & Delivery

Delivery times are estimated only and are not guaranteed.

Lumix-CC is not responsible for delays caused by shipping carriers, customs clearance, weather conditions or events beyond our reasonable control.

Once your order has been handed to the carrier, responsibility for delivery transfers to the shipping provider.


6. Intellectual Property

All website content, including product photography, graphics, videos, branding, logos, text and design elements, is the property of Lumix-CC or its licensors.

No content may be copied, reproduced, distributed or used without our prior written permission.


7. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices or policies of those third-party platforms.

Use of third-party services is entirely at your own risk.


8. Shopify Platform

Our online store is securely hosted by Shopify.

Purchases made through this website are transactions between you and Lumix-CC.

Shopify provides the technical platform but is not responsible for products sold through our store.


9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that Shopify may also process certain personal information to provide its platform and payment services.


10. Reviews & User Content

If you submit reviews, photographs, suggestions or other content to Lumix-CC, you grant us a worldwide, royalty-free licence to use, reproduce and display that content for marketing and commercial purposes.

You confirm that your submissions do not infringe the rights of any third party.

We reserve the right to remove any content at our discretion.


11. Errors & Omissions

Occasionally, our website may contain errors relating to pricing, product descriptions, availability or promotions.

We reserve the right to correct any inaccuracies and to cancel or update orders where necessary.


12. Prohibited Uses

You agree not to use our Services:

  • for unlawful activities;
  • to violate applicable laws or regulations;
  • to infringe intellectual property rights;
  • to upload malicious software or harmful code;
  • to scrape or exploit our website;
  • to harass, abuse or discriminate against others.

Failure to comply may result in suspension or permanent termination of access.


13. Disclaimer

Our website and products are provided on an "as available" basis.

To the fullest extent permitted by law, Lumix-CC makes no warranties regarding uninterrupted access or error-free operation of the Services.


14. Limitation of Liability

To the maximum extent permitted by law, Lumix-CC shall not be liable for indirect, incidental, consequential or special damages resulting from the use of our website or products.

This includes, but is not limited to, loss of profits, revenue, business opportunities or data.


15. Indemnification

You agree to indemnify and hold harmless Lumix-CC, its directors, employees, partners and service providers against claims, liabilities, damages or expenses resulting from:

  • your breach of these Terms;
  • your violation of applicable law;
  • your misuse of our Services.

16. Termination

We reserve the right to suspend or terminate your access to our Services at any time where these Terms have been violated.

Any obligations incurred before termination remain in effect.


17. Governing Law

These Terms shall be governed by the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in these Terms affects your statutory consumer rights under applicable UK law.


18. Changes to These Terms

We may revise these Terms from time to time.

Any updates will become effective immediately upon publication on this page.


19. Contact

If you have any questions regarding these Terms of Service, please contact us.

Email

support@lumix-cc.com